What are the barriers organizations face in developing more balanced performance measurement systems? Is your organization using a balanced scorecard approach? Is it effective?

Environmental management strategy and practice coursework

Choose an organization like Asda, Greenpeace, Starbucks, etc. and compile a report in which you critically review the extent to which your respective organization adopts a balanced approach to performance measurement.

Report Structure

• Executive Summary
• Introduction
• Strategic Purpose
• Performance Measurement
• Conclusions

Remit: 

N.B. You must use supporting evidence from literature within the main body of the report to support your analysis, as well as evidence from organizational sources. Supporting documentary evidence from organizational sources may also be placed in appendices, where appropriate. Use tables and figures as appropriate.

Further Guidance – Recommended Report Structure

• Executive Summary – Provide brief overview of the findings on each section of the report.
• Introduction – Compare relative company size (e.g., turnover, no. of employees) and main products/services. (N.B. It may be useful to construct a summary table showing key company characteristics).
• Strategic Purpose – Compare and contrast differences in the nature, content, and complexity of different vision, mission, values, and strategic objectives of your organizations
• Performance Measurement – Summarize the key theoretical components and principles of a balanced scorecard and then discuss differences and similarities in the type of strategic and operational performance measures and targets set by your different team member organizations. [e.g., Do financial measures dominate? What quality or customer satisfaction measures are used? Are performance targets set for learning & growth, or internal process efficiency?]
• Conclusions and Recommendations
  • Is your organization using a balanced scorecard approach? Is it effective?

• • Do you consider your organization has a ‘balanced’ approach to performance measurement?
  • |Does your company require to make improvements in relation to its performance measurement system? What recommendations would you make?
  • What are the barriers organizations face in developing more balanced performance measurement systems?

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