Why do you think it’s important for Capital One (or any company) to calculate the “disengagement” factor of its employees when it comes to workforce planning?

Why do you think it’s important for Capital One (or any company) to calculate the “disengagement” factor of its employees when it comes to workforce planning?.

Write a response to the following questions and bring examples to support your answers:
Why do you think it’s important for Capital One (or any company) to calculate the “disengagement” factor of its employees when it comes to workforce planning? Feel free to comment on your personal experience with employee engagement and your opinions on it’s value, how it’s measured, and how have you seen it improved? In this case study, how does HR strategy interact with Business strategy (in other words, what elements of this case are business strategy and would be owned by line management versus which fall into the “people strategy” and would be more aligned to the HR function)?
the sources are the file that I’m uploading also chapter 2 of managing human resources 18th edition (I didn’t have the pdf file to send you) .last time that I ordered I didn’t have a pdf file but they found it. thank you

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